Requesting Documents from HLA


You can request documents in the Request Manager on your myHLA member login anytime. You can also request a counselor to contact you here.

myHLA

Requests are handled in the order they are received. Requests are generally processed within 14 business days. Transcripts, diplomas, and some other requests may take longer during busy seasons.  You may pay a $15 RUSH fee to expedite your request.  RUSH requests are processed within three (3) business days.  Visit your myHLA page and click on Request Manager to make your requests.

Counselor Requests can be made in the Request Manager as well.  You will make the request according to the grade level of the student.  If you have general questions, choose the highest grade level of your students.  Counselors may contact you by email or phone.  Sometimes answers can be given more quickly by email.  Our counselors work hard to get to these requests as quickly as possible, keep in mind the time of year of the request.  It can take longer during our busy season which usually runs from April – September.

 

How to Request the Following Documents

Forms for the current school year will be issued through July 31.  After July 31, you must be registered for the new year to receive forms.

STEP ONE:  Login to myHLA account and Click on Request Manager.

Diploma Requests will not be completed until all requirements for graduation have been met. Please visit our Steps for Graduation page for information about how to request your diploma. 
Important: Student must be in good academic standing and be actively enrolled with HLA. All Grades, including the most recent semester, must be submitted for DL forms to be sent, unless you just started with HLA and the first grading period has not occurred. In this case, academic standing will be based on the records from the previous school.

  • Select Drivers License Form from the drop-down menu in the Request Manager.
  • Put the student’s name and any additional information regarding the request in the comment box and click Save.
  • The document will be mailed to the address on your account, so please request 2 weeks prior to when you will need the document.
  • The document will expire after 30 days and you will have to request a new form. There is a $5 duplicate form fee.
  • A RUSH fee of $15 can be paid to expedite this process. All rushes are processed within 3 business days and mailed Priority.

Other Important Information

  • Most DMVs will not accept a faxed or emailed copy. Please check with your local DMV before you go if you are wanting to use a non-official form. Please note: There will be a $15 RUSH fee if you call and want it faxed to the DMV that day or if you need it sent within three (3) days of the request.
  • It is not necessary to tell them you are home educating. Just hand them the form and go on through the line. They are accustomed to seeing this form because it is the same one all private schools use. Many times, if you say you are homeschooling, they will give you registration papers for independent homeschoolers registered with the county.
  • TENNESSEE – In order to obtain a Learner’s Permit, “applicants under the age of 18 must prove they are enrolled in school and making satisfactory progress. They need to ask their school to complete a Certificate of Compulsory School Attendance and take the original part of this form with them to a driver license station.” For HLA, this is the Driver’s License Form. For additional information regarding TN requirements for a Learner’s Permit, visit Tennessee Department of Safety.
  • FLORIDA – Proof of compulsory attendance is not required but can be requested. If requested, we will send our standard DL form. Here are the FL requirements for a Learner’s License Florida Highway Safety and Motor Vehicles.
  • ALABAMA – In order to obtain a Learner’s License, students must prove they are enrolled in school and making satisfactory progress. They need to ask their school to complete a Certificate of Compulsory School Attendance and take the original part of this form with them to a driver license station. For HLA, this is the Driver’s License Form. For additional information regarding AL requirements for a Learner’s License, visit Alabama Department of Public Safety.
  • If you live outside of TN, FL or AL and your state requires proof of attendance, mail us your state’s Certification of Compulsory Attendance Notice (ask at the driver’s testing center) with all your student’s information filled out and a signed letter indicating your student is making satisfactory progress. We will sign the notice and send it back to you.
  • If they have already graduated, they must bring their high school diploma or G.E.D. certificate with them when they apply.
  • The form is valid for only 30 days. This is a requirement of the TN Dept. of Safety.
Each college has their own Dual Enrollment form for you to fill out. Contact the college for requirements such as ACT/SAT scores, applications, deadlines, etc.

  • Login to myHLA and Select Dual Enrollment from the drop-down menu in the Request Manager.
  • Put the student’s name and any additional information regarding the request in the comment box.
  • Preferred Method:  Upload the form via the File Upload button in the request and then click Save.
  • OR…Email forms to Katie Voyles or fax to Attn: Katie at 901-384-0731.
  • We will return the form to the college (or parent) along with an official transcript.
  • Request transcripts by logging into myHLA and using the Request Manager.
  • Please plan ahead as this process can take a few weeks.
  • A RUSH fee of $15 can be paid to expedite this process. All rushes are processed within 3 business days and mailed Priority.
  • HLA can provide Recommendation Letters if needed for dual enrollment.
  • Grades need to be up-to-date with no errors so we can send a current transcript.
  • IMPORTANT: If we discover that corrections are needed, we will contact you by email and/or phone. Please check email and voice messages regularly. If we cannot reach you and corrections are not made within 30 days your request will be canceled.

 

Important: Student must be in good academic standing and be actively enrolled with HLA.

  • Select Good Student Certificate from the drop-down menu in the Request Manager.
  • Type the student’s name and any additional information regarding the request in the comment box.
  • We will send our standard Good Student Certificate if one is not supplied.
  • If you have your own form that we need to fill out, please upload the form via the File Upload in the request and then click Save.
  • The document will be mailed to the address that is on your account.

 

  • Select Transcripts from the drop down menu in the Request Manager.
  • Please indicate the student’s name for which you are requesting.
    • Enter a new request for each student (if requesting transcripts for more than one student).
    • Up to 3 transcripts may be included per request.
    • $15 RUSH fee covers 1 request for a maximum of 3 transcripts mailed Priority.
  • Provide information concerning where to send the transcripts i.e. college address, fax number, home address, etc.
  • Do not request a transcript if your student is transferring to another school.
    • Please notify HLA if your student will be transferring to another school or if you will be moving out of state and not returning.
    • If a student is transferring to another school, please refer to the information below under Withdrawal/Records Request before requesting a transcript.
    • If you are needing a transcript for exploratory or application purposes to be accepted to another school, please type “Exploratory” in the request.
  • Transcripts for College
    • Specify if you would like the portfolio sent with the transcript.
    • Specify which ACT and/or SAT scores to include on the transcript.
    • It is recommended that senior students request several official transcripts to have on hand for last-minute scholarships, etc. You can have these delivered to your home.
    • When requesting a final transcript for college purposes, first request the student’s diploma and then request to have a final transcript sent to the college.
  • Please allow 14 business days for us to process your request.
  • A RUSH fee of $15 can be paid to expedite this process. All rushes are processed within 3 business days and mailed Priority.
  • Unofficial transcripts can be emailed or faxed to expedite or meet deadlines until the school receives the hard copy in the mail.
  • Official transcripts must be sent regular mail in a sealed envelope.
  • Please do not try to print a transcript yourself, as it looks completely different than the official transcript.
  • IMPORTANT: Please review all records to ensure everything is correct before requesting to have official transcripts sent.
    • It is the parent’s responsibility to make sure everything in Applecore is correct.
    • We will not send revisions after official transcripts have been received by schools or colleges.
    • If we see any errors that need correcting in Applecore, we will contact you by email and/or phone. Please check email and voice messages regularly. If we cannot reach you and corrections are not made within 30 days, your request will be canceled.
  • HLA sends a Confirmation of Enrollment via email each year when your students enroll. This can be used for most purposes.
  • If you need a more official document on HLA letterhead stating that your students are enrolled please follow these steps:
    • Select Proof of Enrollment from the drop down menu in the Request Manager.
    • If this is for a particular student rather than for the whole family, type the student’s name in which you are requesting.
    • and any additional information regarding the request in the comment box and click Save.
    • Include information concerning where the document should be sent and any additional information regarding the request in the comment box and click Save.
    • These documents can be sent via fax, email or regular mail.
    • A RUSH fee of $15 can be paid to expedite this process. All rushes are processed within 3 business days and mailed Priority.
  • Select Recommendation Letter from the drop down menu in the Request Manager.
  • Type the student’s name in the comment box with information about where to send the letter and click Save.
  • Email the following information to Lani Carey.
    • Details concerning the specific information you want to include in the letter.
    • Provide information concerning the student’s goals, passions, strengths, and any personal qualities, character traits, anecdotes that portray these, etc.
    • The best recommendations come from the parents – please write the above in the form of a letter – don’t worry about grammar, punctuation, pronouns, etc. Lani will make any necessary changes to the letter so that it is from the Guidance Counselor. She will also add academic information such as GPA, ACT/SAT scores, and Class Rank.

HomeLife Academy is a cover school for Tennessee, Florida, Alabama and Colorado, where we can attest to a student’s full-time attendance.  Although we require students in all states to enter an education plan, grades and attendance, Social Security may not recognize us as a school to approve the SSA-1372 form in some states or specific offices.  We will still complete the form for families who wish us to do so for any state, however, we can not assure that the claim will be approved.

  • Select Social Security from the drop down menu in the Request Manager.
  • Type student name and where you would prefer your documents sent once completed.
  • Complete page 2 of the SSA-1372.
  • Send pages 2,3,4 & 5 to HLA.
  • Preferred Method:  Upload forms via the File Upload button in the request.
  • Or…you may fax to Attn: Bob at 901-384-0731 or email Bob Broadus.
  • HLA will complete page 3 and send it in or send it back to you.
  • For more details see below.

 


HomeLife Academy handles two major issues with Social Security.

1. Verifying full-time attendance for students beyond age 18 who are currently receiving Social Security benefits based on a parent’s retirement, death or disability.

  • These families should receive a form SSA 1372 from their local Social Security office (generally within a couple of months before the student’s birth month).
  • This is a 7-page form which is generally partially filled out and sent to the family.
  • Page 1 is basically a cover letter, and we do not need for you to send it to us.
  • Page 2 is to be filled out by the family and signed by the student. (See Page 2 instructions below*)
  • Page 3 will be completed by HomeLife Academy and is to be submitted to Social Security.
  • Pages 4 & 5 (See Page 4 note below*) need to be sent to HomeLife Academy, and we will retain them to send to Social Security if the student should happen to graduate or otherwise stop their full-time education before the proposed graduation month.
  • Pages 6 & 7 are for the family’s information and should be retained by them.
  • Families may mail pages 2 through 5 to us along with the Business Reply Envelope (and bank documentation if applicable) and HLA will mail these directly to Social Security.
  • Upon request, the forms can be mailed back to the family for them to submit if a self-addressed stamped envelope is provided.
  • Pages 2 through 5 may be faxed or emailed to HomeLife Academy, and returned to the family via fax or e-mail.
  • HomeLife Academy does not charge for this service.

*Page 4 Note: It is very important that if a student stops attending full-time for any reason before their proposed graduation date or their 19th birthday, whichever comes first, that HomeLife Academy is notified so that we know to send page 4 to terminate benefits.

2. Applications for student disability benefits.

  • Upon the family’s application for disability benefits for their students, the Disability Determination Section of Social Security (DDS) will request information from HomeLife Academy as the student’s current school.
  • Because of the unique role that HomeLife Academy plays in the student’s education, we will not be able to provide all of the information they request from us as the school. The requests are based on the guidance department of the school having a direct interaction with the student and their family.
  • We will, however, submit all records generated while enrolled with HomeLife Academy. This is generally limited to report cards and/or transcripts (including attendance).
  • We will also submit any information submitted to us from previous schools.
  • If the family wishes to have additional information submitted with their application, we will be happy to forward that on to DDS.
  • Sometimes DDS sends a form to HLA with the teacher’s (parent’s) name on it.
  • When we receive these, we will forward the entire packet to the family via mail and inform DDS that we have done so.
  • It is then the responsibility of the family to complete the forms to the best of their ability and mail them to DDS.
  • HomeLife Academy does not charge for this service.

*Page 2 Instructions:  It is important to fill out Page 2 (SSA-1372) completely.

  • Question 1(a) full-time attendance question should have “yes” checked.
  • Enter the name and address of HomeLife Academy for Tennessee, Alabama, Colorado, or Florida (if you are in another state, use the Tennessee address) as the school & address in blank 1(b) (and 2(a) if HLA was your school in the previous year as well).
  • Enter the start and proposed end date of the current school year in the right-hand side of box 1(b).
  • Either High School and/or Home School may be checked in 1(c) (and 2(b)).
  • Some Social Security offices have assumed that if Home School is checked that the rules for those registered with the county’s Local Education Association apply and may request things such as seeing that standardized testing has taken place.
  • Most counties now realize the legal status of HomeLife Academy students and if they don’t we can usually clear this matter up, however, this may take some time.
  • Question 1(d) should show the approximate hours per week that the student will “attend” school.
  • At HomeLife Academy, we will check that this matches up with the Education Plan entered in AppleCore (based on multiplying the number of courses by five, assuming approximately 1 hour per course per day).
  • If these do not match, we will not be able to approve the form.
  • Social Security considers full-time attendance to be at least 20 hours per week.
  • The expected graduation month and year should be entered in 1(e).
  • If the expected graduation date is in the following school year, the months of summer vacation should be entered in 1(f).
  • Item 2(b) should have the name & address of the school for the previous school year and the dates of the previous year.
  • Question 2(b) should indicate High School and/or Home School (as in 1(c) above).
  • We will check the number of hours in 2(c) compared to the AppleCore records for the previous year.
  • Questions 3, 4, 5, 6, 7 & 8 should be answered.
  • If question 7 is answered Yes, you will either need to submit the requested bank account information if the forms are to be submitted by us, or we will send the forms to you for you to submit.
  • The student should sign and date the bottom of page 2 as well as entering the student’s Social Security Number, Mailing Address & Telephone Number.
  • Student and Teacher ID cards are available for $5.00 per ID card.
  • Select Student ID or Teacher ID from the drop down menu of the Request Manager.
  • Enter the name(s) of the student(s) or teacher(s) needing an ID.
  • Preferred Method:  Upload your photo by clicking the File Upload button in the request (preferred method).  
  • OR…You may also email photos to ids@homelifeacademy.com. The photo needs to be a good quality head shot.
  • Student ID cards are available for any student in any grade level. The student must be currently enrolled.
  • Student ID cards are recommended for all students who will be working or driving to and from classes during school hours.
  • Students who are not driving age will occasionally need a photo ID. This can serve that purpose in most cases.
  • Teacher ID cards can be used to receive teacher discounts at many places. Visit our Discounts page for more information.

Grad Pkg Pic

 

  • Have the school fax an Official Records Request to HLA. Fax to 901-384-0731.
  • Once we receive the records request, we will enter the request in the Request Manager under Records Request for Withdrawal.
  • We will withdraw the student and forward school records to the new school.
    • Please do not try to print your own records to give to the school. HLA’s official transcript will look very different.
    • If you need a transcript for your own records, request a transcript in the Request Manager.
    • Official transcripts must be mailed. Unofficial transcripts can be emailed if requested.
  • Please make sure all information in Applecore is up-to-date and correct.
    • High school students – Make sure course titles, grades, credits , and days of attendance have been reported correctly.
    • It is the parent’s responsibility to ensure all information has been reported correctly. Please check for accuracy.
    • If we see errors or have any questions we will contact you via email or phone.
    • You have 3 days to review the information before we send records.
    • If we are unable to reach you concerning the issue we will send the transcript as is.
    • No edits, corrections, additions, etc will be allowed once a transcript has been sent.

If your students will no longer be homeschooling with HLA but are not transferring to another school (due to moving or other reasons) please notify HLA so we can withdraw your student and update your account.

IMPORTANT: If you choose to transfer your student to a public or private school, that school may require placement tests to determine the student’s grade placement or credits earned. It is up to each public or private school’s policies whether or not they will accept any credits completed while homeschooling. This applies to students homeschooling through an umbrella school or through the county.

Important: Student must be in good academic standing and be actively enrolled with HLA.

  • Students may work during school hours, but they will need a Work Permit.
  • The original will go to the employer and a copy needs to be kept by the student.
  • A student I.D. is also recommended as the student will be out during school hours.
  • Select Work Permit from the drop down menu in the Request Manager.
  • Type the student’s name in the comment box with information about where to send the work permit and click Save.
  • NOTE: All account and student information must be up to date before HLA will fulfill your request.
  • Click here for information about Reporting Work Experience on your transcript.

 


OTHER REQUESTS

If there are other documents or requests that you have that are not listed in the Request Manager, you may enter a request as “Other” and specify what it is you are needing.  These requests are distributed among staff. You may see the status of your requests by clicking “View Requests” under Request Manager in your myHLA member login.

Checking your status can help you see what is going on with your request.  When you first submit your request, the status will be NEW.  Once the request has been processed, you will see the status change to COMPLETED.  Check the requests for any notes from HLA concerning their request…we may have questions or need additional information to complete the request.  If we are unable to reach you the request will be canceled after 30 days and will not be completed.

View Requests